So my second contract aboard the Disney dream has come to a close on November 13th 2015.
So without further ado lets a take a trip down memory lane.
If you read my last post you know this contract didn’t start off on the best foot. With an all-time low of throwing up in Walmart. However once I made it back on board things quickly right themselves and it was like I had never left. It was amazing to see some of the amazing people I met on my first contract. To be honest the people is the best part of ship life.
Right as I got on board the department was interviewing for various step up positions. I put my name forward and interviewed for guest services Systems Coordinator and the Clearance Officer. However I was u successful for either position. During the feedback I was advised that 2 new positions were up coming and that I should try out for those.
I feel that I got to experience more things this contract, we had a report competition where I won a full day off!!! Best welcome back ever! Our whole team had a port adventure which was amazing being able to have all the hosts participate. As the guest services area is the only department which I 24 hours so there is always someone needed on board at all time.
I was also the Guest Services Host of the Month for the month of June! This meant my picture on the wall, a half day off and a $50 Merchandise voucher. I worked so hard for this and it felt really amazing to have it pay off and get the recognition from my head of department.
July passed with no outstanding moments. I applied for the roles of Crew Office Assistant and Guest Services Coordinator but yet again was declined for both positions. This was really demotivating, I was working my butt off to bring everything I could to the team and the guests and to be passed over yet again I really struggled to pull myself up and find a reason to be happy on board.
Life on board is crazy and insulated. With 2 cruises a week you are so busy and run off your feet that the days usually only consist of eat work sleep. Working in guest services can be very rewarding with guest letters and solving challenges but it is also very stressful. I honestly believe that no one in the guest services department is aid nearly high enough for what they are put through on a daily basis. In a standard 10 hour shift you ca be yelled and screamed at, told that you personally ruined their vacation, be brought to tears and watch you fellow crew members be abused by people who have no filter and do anything they can to get something for free.
August was another null month. I did a lot of online shopping as I struggled to get my schedule to allow anytime to get off the ship while in Port Canaveral. For the month of July I came 2nd place for Guest Services Host of the month which is a $50 merchandise voucher. By this point in my contract I had lost all interest in still being on board. I was over the hours and the constant push to give more and more with our receiving anything else in return. At the end of august the position for guest services coordinator was once again opened for application. These positions are on a 2 month rotation so that there is a chance to learn more and improve your skills for the team. I almost didn’t apply because I didn’t feel that I wanted to push myself more for a company that had no interest in me or how y time on board was impacting my life. However my boss pulled me aside for an interview. I was lucky enough to be picked to be the coordinator and it really changed my outlook.
September was crazy, I love my new position I organised and hosted 4 team events we had a spa night, a crepe and wine night and then 2 inter departmental functions one with housekeeping and one with merchandise.
About half way through the month I had an accident. I was getting y morning coffee from the officers mess and I tripped s I was going down the stairs. I landed at the bottom and had to be taken to medical. While at medical I received x-rays and a visit from the staff captain. Luckily I didn’t break any bones I just ended up with some wicked bruises. And of course yet another accident prone feather in my cap as a couple of weeks earlier I had also sprained my ankle.
October was dry dock so most of September was spent getting rid of our back stocks of paperwork and clearing out cabinets.
Most of this month was taken up with 3 weeks of dry dock. I’ll do a separate post about dry dock as it was definitely an experience and I won’t say I enjoyed every moment of it.
The only real good thig about October is we got a lot more time off ad my contract finishes in November. I had booked an amazing vacation to the Dominican Republic and Orlando before finally heading home.
Man this month was hella stressful. Everything about my vacation planning blew up in my face at one point or another. Every time I thought I had it sorted something else would happen. First I had to cancel my hotel I the Dominican because of a booking error, then they couldn’t find my flight change request and I was booked to fly back to New Zealand a soon as I debarked the ship instead of Dec 5th like I had planned. The last drama happened in the 2 days before I was leaving the ship it was a bout customs and travelling on a C1/D visa not a tourist visa. While this was happening I was also training my replacement coordinator and packing my bags to leave the ship.
All in all I accomplished everything I set out to do this contract my reasons for going back were
- Step up to Coordinator (check)
- Experience Dry Dock ( check)
- Complete a Full year with Disney Cruise Line (Check)
- Give it another go to see if it is a good fit ( not a good fit)
I accomplished everything I set out to experience and my resume looks better because of it, I have now been a guest services coordinator, I am a Disney trainer and I received my one year pin!
I hope these posts are useful to some of you if not just an outlet for me.