Trip Disaster

Hey Wanderers

So my trip back to Florida has been eventful and stressful couple of days. 

On May 20th I was up at 3am to have breakfast and coffee, finish packing and say goodbye to my grandfather. My dad and I drove out to the airport where I checked in for my 3 flights which would take me to Orlando, FL.

Everything was pretty smooth that morning, dad and I had coffee at the airport and then I headed on through security to pick up bottle of water and find my gate. My dad headed off to work. My first flight of the day was Auckland to Sydney 7:35am NZ time landing at 9:30am AUS time. 

We landed in Sydney and I got through transit customs in record time. I checked the flight boards and saw that my Sydney to Dallas was scheduled for a 1:00pm. I ended up at McDonalds as it was really the only thing worth eating at 10am and there was strong free Wi-Fi. I stayed there until 12:15 when I picked up a bottle of water and some jols and headed to my gate. I had been there no more than 15 minutes when an announcement came across that there was a problem with the plane and there was currently a 2 hour delay to our service. The staff were very nice and issued everyone a $20 food voucher for the delay. 

2 hours later however they announced that the challenge was still being fixed and we were now “hoping” that the flight would be ready by 4pm. no compensation was offered at this time.  

Around 3:30pm the captain announced that the flight would “hopefully” be on time for a 6pm departure and boarding should commence at 5:30pm. By this time I was getting super ancy and annoyed. This was only flight 2 of my trip and I had now missed my connection due to the delay. I talked to the attendant at the counter who advised that at this point we may have to overnight in Sydney if they can’t fix it by 6pm. 

So I email DCL and let them know what’s happening just in case. But fortunately we boarded the plane in record time at 5:30pm and were in the air by 7pm. the flight was smooth and the crew were amazing. I enjoy flying Qantas long haul as they feed you a lot you get 2 meals as well as alcohol and ice creams. 

We landed in Dallas at 6:30pm USA time, as I exited I was handed a new connection ticket for an 8:15pm flight. I headed straight to the passport control desk and was in line for 1.5 hours as they had only 4 people on and 2 huge international flights had landed at the same time. Eventually they started to move us to different lines to try and get us through faster. 

After passport control I ran to customs picked up my bags cleared them and re checked them (read as: threw them to the luggage guys shouted Orlando and took off running to security). After security I had to catch a tram from terminal D to terminal A. I made it to the gate as they were calling for boarding. I had no time to grab any food or any water and internal American flights you have to buy everything if you want it. In frantically updating Facebook and texting my parents to say I made it to Dallas and heading straight to Orlando. We land in Orlando right on midnight. So three flights and a 6 hour delay and its only just changing days. Yay time zones!!!

Once in Orlando I head to pick up my luggage which surprise surprise isn’t there. So I head over to the counter and log a lost luggage form. They say it’s on the first flight from Dallas in the morning and I’ll get the next afternoon at the hotel. 

I then call for a pick up from the hotel but get lost trying to find the pickup point and end up asking my friend to pick me up some food and then me and take me to the hotel. 

The Next Day

The next day I wake up super sick. I am violently ill for the entire day. I drag my ass out of bed and my friend takes me out to Walgreens and me down some Pepto-Bismol on the way to Walmart. That’s where I hit rock bottom. I throw up in Walmart. After which we checked out and headed back to the hotel where I contacted DCL medical and was given an extra 3 days at the hotel to recover before joining the dream on Monday. 

All in all one of the worst travel stories I’ve had yet. 

 

Bye for now

Xx

My 1st Contract in Review

Hey wanderers

I know it’s been forever since I last posted. This is due to several things the least of them being my contract with DCL.

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My contract started on October 27th 2014 and ended on March 30th 2015. It was originally supposed to be March 27th but I pushed out my contract by 3 days in order to have a vacation in Orlando before flying home.

What can I say about my contract? It was a steep and severe learning curve for me and also a complete and utter culture shock. The college program did almost nothing to prepare you for what life on board is like.

My first month on board was the hardest time of my life. I felt completely useless and unwanted most of the time. I messed up everything there were living challenges as well as working challenges. Managers who won’t back you no matter what and being so exhausted you don’t know which way is up. You are thrust into a completely new environment and in the guest services position you have to know everything about the ship, the itineraries and also what’s on offer in each port. This of course gets easier with time and one of the ways I learnt about the ship was my trainer used to tour me around the ship after work. We would go for walks and find all the places. She would fill me in on handy hints and common questions and answers.

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At the end of my first month I was ready to quit. I was so tired I had no friends, internet on board was a crazy $20 for less than 500mbs. Because of this I felt like I couldn’t talk to my friends and family. I cried while texting my mum and dad but ultimately decided not to quit as this was a dream I had been working towards for so long.

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Months 2 thru 5 were a lot easier, to start with our management team changed and I found a lot of support I didn’t realise I was missing. Our team got stronger and stronger and soon we were bringing in results that 3 and 4 day cruises had never seen. Due to this my team earned first a half day off and then at the end of contract a whole day off!!!! This in itself was amazing. I also came 3rd top Guest Services Hostess twice which is an amazing confidence booster.

Some Notable Moments:

  • Swam with Dolphins and stingrays
  • Living in America mean free shipping on online shopping which then equals mail!!
  • Making new friends from all over the world
  • Breaking Disney records for friendliness and problem resolution
  • Captains recognition parties, my favourites being the dessert gala and St Patrick’s Day in the guest nightclub area.

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Earlier I mentioned I had extended m contract by three days, this was due to not being able to exit the ship on my B1/2 visa at the end of my contract unless I finished work in a Bahamian port. So this took a long time and a lot of frustration before it was finally resolved and sorted. Basically in the end my manager approved the 3 day extension and the crew office approved a flight delay. This ensured that I could spend a week in Orlando before flying home.

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By the end of my contract I had decided that I would be returning. My end of contract review was outstanding and I am hoping to explore a couple different roles once I get back on board.

If you guys have any questions in regards to life on board or of my experience on board leave a comment below.

Bye for now

xx